Terms & Conditions
1. Services
Elevé Intuitive Digital will provide digital services as outlined in the agreed proposal, scope of work, or onboarding documentation (“Services”). Services may include website design, digital marketing, SEO, CRM setup, content, social media, PPC, and related solutions. Use of these services implies acceptance of these Terms. Services may incorporate or depend on third-party platforms, governed by their own terms.
2. Client Responsibilities
Client must provide accurate and up-to-date content, data, and contact information. Delays caused by missing or inaacurate information may affect timelines. Client agrees to:
- Provide any content submitted for publication or integration
- Provide accurate, timely information and materials
- Confirm ownership or rights to all supplied content
- Review and approve deliverables promptly
- Maintain backups of their own data
- Complying with applicable laws (including accessibility laws, (where relevant)
3. Fees & Payment
All Services are subject to fees as agreed during onboarding.
- Fees are agreed in advance
- Client is responsible for all applicable taxes
- Monthly services require 30 days’ written notice to cancel
- Setup fees, one-time fees, and annual fees are non-refundable
- Late or missed payments may result in paused or terminated services
- Payment processing may be managed by third-party providers
4. Content, Ownership, License and Rights
Client retains ownership of content they provide and grants Provider permission to use it solely to deliver Services.
Provider retains ownership of proprietary systems, templates, tools, and processes unless otherwise agreed in writing.
Client shall ensure any content provided does not infringe on third-party rights. Provider may use licensed stock or AI-generated content; Client is responsible for reviewing and confirming usage rights.
Provider reserves the right to remove or refuse any content, and to suspend or revoke access to services, if content or use violates this Agreement or applicable law.
5. Account Registration
To use certain services, Clients may be required to register and provide contact details. You are responsible for maintaining the confidentiality of your login
6. Third-Party Tools
Some Services may rely on third-party platforms. Provider is not responsible for third-party availability, pricing, or performance.
7. Data & Privacy
Provider handles personal information in accordance with applicable U.S. privacy laws, including California regulations where applicable.
Client confirms all shared data has been lawfully collected.
8. Limitation of Liability
To the fullest extent permitted by law, Provider is not liable for indirect, incidental, or consequential damages. Provider’s total liability shall not exceed the amount paid for services in the 3 months prior to any claim.
9. Website Compliance & Accessibility
Provider does not provide legal advice regarding accessibility compliance. Client is solely responsible for determining and meeting any accessibility obligations under applicable U.S. or California law. Accessibility services are not included unless expressly agreed in writing.
10. Force Majeure
Provider shall not be liable for delays or failures in performance caused by events beyond its reasonable control, including but not limited to natural disasters, acts of government, labor disputes, cyber incidents, internet or utility outages, or third-party service interruptions.
11. Termination
Provider may suspend or terminate Services for breach of this Agreement or non-payment. Upon termination, all websites and assets remain with Provider unless otherwise agreed in writing.
12. Governing Law
This Agreement is governed by the laws of the State of California, with exclusive jurisdiction in California courts.
